All items are shipped Australia-wide.
Please contact us for international orders.
All orders are charged a flat rate fee of $9.50
Online orders are processed Monday through to Friday from 9am – 4pm. Orders received on a public holiday will be processed the next business day.
We try our best to ship all orders within 2-4 business days after receiving them.
Please note: If you have not receive your shipping confirmation email from us within 14 days of placing your order, please contact us.
While we do all we can to ensure your order is dispatched promptly, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
Tracking information will be emailed to you, once your order has been dispatched.
Please note: All following up and/or tracking is the responsibility of each customer and/or the shipping service provider – while we do everything we can within our power and to the best of our ability to make sure orders get to you safely and as quickly as possible, we cannot be held responsible once an order leaves The Shed Shop.
If we have accidentally sent you the wrong or extra item, please let us know so we can fix it up right away for you!
Please Notify us within 30 days of dispatch if your parcel is lost, so we can sort out a resolution.
Returns & Exchanges
If your contact us before your order is dispatched we will provide a full refund on your order.
If you change your mind after dispatch, we will refund the item only (postage will not be refunded) once the item been returned to us.
Returns and exchanges will only be accepted within 14 days of fulfillment date when:
1. We have sent you the wrong size
2. Your order has arrived damaged or faulty.
3. Items are in their original condition.
4. Items are in their original packaging and returned in a protective post bag.
Items that have been washed or worn will not be eligible for a return or exchange unless that become defective outside of our control within the first 7 days.
Please note: If you are eligible for a refund, it will be made via the original payment method. When the refund has been processed, it can take 5-10 business days for it to show up in your account.